Refund policy

No returns are accepted at this time.

Please contact us as soon as possible at plantedinpastels@gmail.com if there are any issues with your order. We are the most concerned about sending top quality to our customers. We will do what is in our power to ensure complete customer satisfaction.

Planted in Pastels is not responsible for your order after it leaves our hands. Please triple check to make sure everything is accurate - most importantly: destination address - before checking out. Packages that are lost, stolen, damaged, etc. in transit need to be addressed with the shipping company. (Please see shipping policies)